A graduate of Tourism Management, Akçakaya began his career in the hospitality industry. He later carried the customer experience, operations, and people-focused approach gained in this sector into his career in commercial real estate and shopping mall management in subsequent years. Throughout his career, he has taken an active role in many critical areas such as property management, commercial performance management, developing alternative revenue streams, and investor relations. Currently serving as Senior Property Management Director at Esas Gayrimenkul, Akçakaya embraces an approach that focuses not only on the operational processes of shopping malls but also on long-term value creation. In his management approach, data-driven decision-making mechanisms, sustainable growth, customer experience, operational efficiency, and commercial performance growth are among the core priorities. In the portfolio management process, he demonstrates versatile leadership by bringing together different disciplines such as developing revenue-enhancing strategies, expense optimization, investor relations, and management services. In team management and organizational transformation processes, he adopts an approach that prioritizes collaboration, open communication, and talent development. He evaluates operational success not only through financial results but also alongside employee engagement, customer satisfaction, and sustainable business models.
PAST WORK EXPERIENCE, AREAS OF EXPERTISE
25+ years of senior executive experience Senior executive experience in commercial real estate, shopping malls, asset and property management Active role in shopping mall management, commercial performance, and operational processes Leading revenue-enhancing projects, alternative revenue streams, and efficiency-focused initiatives Experience in portfolio management, investor relations, and third-party management services Managing budget, financial performance, operational efficiency, and reporting processes Involvement in organizational transformation, team structuring, and process improvement projects
AREAS OF COMPETENCE
Strategic planning and business development Asset and property management Commercial performance and revenue optimization Developing alternative revenue streams Operational efficiency and cost management Investor, stakeholder, and brand relationship management Budget, P&L, and financial performance management Organizational structuring and team management Customer experience and visitor satisfaction management Contract, negotiation, and project management
